Customer Service
Our support team is here to help you succeed. Start a live chat, browse the FAQ, or submit a ticket below.
Frequently Asked Questions
How do I get a trial of H2O Driverless AI?
Contact our sales team at sales@h2o.ai or request a live demo to get started.
Do you offer training and certification?
Yes. H2O University offers courses, learning paths, and certifications. Visit the University page to browse offerings.
What support plans are available?
Enterprise support plans cover software, training, and security. See the Enterprise Support page for details.
How do I report a technical issue?
Use the live chat on this page, or submit a ticket using the form below. Include your environment details and error logs for faster resolution.
Is H2O-3 open source supported?
Yes. H2O-3 is open source. Refer to the H2O-3 documentation for guides and community support.
What are your support hours?
Our support team operates during business hours in your local region. Tickets submitted outside these hours are handled the next business day.
Submit a Ticket
Can't find an answer? Submit a ticket and our team will get back to you.